What should a consumer do if they have questions about their Medigap policy?

When a consumer has questions about their Medigap policy, the most appropriate action is to contact the insurance company or a licensed agent. This approach is correct because insurance companies and licensed agents have the specific training and expertise needed to provide accurate and detailed information pertaining to individual Medigap policies. They can clarify coverage options, costs, and any unique terms or conditions that apply to the consumer's policy.

Additionally, reaching out directly to the insurance company or a licensed agent ensures that the consumer receives advice that is tailored to their specific situation. This professional guidance helps to prevent misinformation that could arise from general conversations with friends or through unverified online research. By consulting with industry professionals, consumers can be assured they are getting trustworthy and precise information about their health insurance options.